
Frequently Asked Questions
Is the power bank included?
Is the power bank included?
No. Power bank not included. WarmHug connects by USB to a compatible power bank, which tucks into the hidden pocket.
How do I use it?
How do I use it?
Plug the USB cable into a compatible power bank, press the control button to choose one of 3 heat levels (low 104°F, medium 118°F, high 131°F), then wrap up and relax.
What size is it and what colors are available?
What size is it and what colors are available?
WarmHug is one size, 63 × 31.5 in (160 × 80 cm), in Blush Pink or Cozy Gray. Delivery takes 6–9 business days with tracking.
Can I wash it and can I return it?
Can I wash it and can I return it?
Yes, it is machine washable; remove the power bank first. We do not accept change-of-mind returns, but if your order arrives damaged, contact us within 14 days with a photo for a free replacement.
Wrap Yourself in Warmth
Discover cozy comfort for chilly mornings, relaxing evenings, and everything in between with VeloraWarm.
30-DAY
WARRANTY
We're confident you'll love your
VeloraWarm Heated Cape.
If you're not completely satisfied,
simply contact us within
30 days of receiving your order
for a hassle-free refund.
Your comfort is our priority.